Navigating Digital Transformation: Empowering Team

Prateek Sharma
3 min readJan 9, 2024
Photo by Giu Vicente on Unsplash

Many organizations and individuals are aiming for rapid growth. In today’s digital era, exponential growth is achievable through investments in digitalization. Organizations are increasingly embracing digital transformation to capture a wider market. For instance, entrepreneurs who want to sell their products online create online stores and implement digital solutions to reach more customers. Search engine optimization and marketing are commonly used strategies to achieve this goal. Both management and employees recognize the significance of digitalization in driving growth.

Digitalization goes beyond implementing digital systems; it requires every stakeholder to be equipped with digital tools and skills. This means ensuring that internal team members have access to the necessary technology and training to enhance their productivity and improve their work culture. Each employee, regardless of their expertise or department, should have a basic understanding of using digital tools to perform their daily tasks efficiently. Rather than solely relying on the IT department, organizations should invest in streamlining existing work processes and providing comprehensive training to empower all employees to leverage digital tools effectively.

Nowadays, it’s no longer impressive to have basic understanding in Microsoft Excel or Microsoft Word, as almost everyone uses these tools. Organizations widely use Excel, and knowing it was once considered a valuable skill. However, in today’s digital landscape, everyone is familiar with Excel and uses Office 365 or Google Workspace solutions.

To stay ahead, individuals need to explore various productivity hacks and tools that can streamline their work. They can create chatbots, develop their own apps for departmental use, or customize existing tools without relying on IT departments or third-party vendors. No-code solutions are also available to enhance existing work processes.

Organizations should prioritize training employees on these digital tools as part of their digitalization roadmap. Instead of just implementing new systems, they should equip employees with a variety of digital tools and provide guidance on how to use them to address various challenges effectively.

Organizations often use various tools to improve existing processes. However, they frequently make these tools inflexible, requiring employees to consult IT or external vendors for customization.

To enhance digitalization, organizations should train employees to think creatively and develop digital solutions independently or with minimal support. This approach shifts the focus from solely outward-facing digitalization (improving customer service) to also developing the digital skills and autonomy of employees.

Empowering employees to find solutions to their problems reduces the burden on management, allowing them to concentrate on other aspects. This promotes innovation, adaptability, and problem-solving within the organization.

Organizations should prioritize providing no-code solutions that empower employees to develop quick and customized solutions to their problems through a drag-and-drop interface. Extensive training should be provided to ensure employees are proficient in using these tools. Embracing no-code solutions allows employees to automate processes and implement solutions independently, increasing their sense of empowerment and reducing reliance on external parties.



Prateek Sharma

A lifelong learner with keen interest in tech automation, finance & economics.